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FAQ
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FAQ

FAQ

Introduction

  • Who sells on HarryHines.com?

  • What types of merchandise are being sold?

  • How can I become a seller on HarryHines.com?

Registration

  • How do I register?

  • How do I change my user ID?

  • How do I retrieve my ID and/or password?

Submitting Products for Sale

  • How much is the submission fee for the Products?

  • How do I submit products for sale?

  • What is the minimum quantity or amount for a sale?

  • What services does HarryHines.com provide to sellers?

  • Do you offer warehousing services?

 Payment

  • How and when will I get paid?

  • How do I check the status of the buyer's payment

  • How secure is your payment system?

  • What happens if the buyer doesn't pay?

  • What measures do you take to ensure that buyers pay for their purchases?

Seller’s Fee

  • How much is the seller’s fee?


Listing Fee

  • How much is the listing fee?

Shipping

  • What happens if a dispute is filed against my merchandise?

  • Who is responsible for shipping and shipping costs?

Introduction

Who sells on HarryHines.com?

  • Wholesalers

  • Retailers

  • Manufacturers

  • Distributors

 

What types of merchandise does HarryHines.com offer?

We offer wholesale or bulk inventory merchandise, closeouts, refurbish merchandise, discount retail merchandise, etc. Our product categories include electronics, clothing & accessories, jewelry, hardware, computers, industrial equipment, vehicles, and more.

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How can I become a seller on HarryHines.com?

Step 1: Register – We made it easy for you to register on HarryHines.com. Simply click here to register and create your account on HarryHines.com.

Step 2: Submit Products for Sale - Use the Product Sale Tool to provide information regarding your products for sale. Once you agree with the terms and conditions and register, you will access to tools on HarryHines.com to be able to sell your products.

Step 4: Review Transactions – Check your transactions, revise your profile, add products to your watch list, and more in the My Account section.

Step 5: Ship Products – Once the buyer pays for the purchase, various shipping options that are integrated in HarryHines.com can be chosen. It is sellers responsibility to ship the product promptly in a properly packaged box.

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Registration

How do I register?

We made it easy and FREE for you to register on HarryHines.com. Simply click here to register and create your account on HarryHines.com. You will receive a confirmation email within a day or two.

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Why do I need to register?

Both buyers and sellers must register for information collection and legitimacy verification. No one is able to buy or sell unless the registration is complete. This registration process will help identify all account holders and will help reduce fraudulent activities.

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How do I change my user ID?

You cannot change your user ID. Thus, you must choose your user ID carefully.

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What do I do if I forget my user ID and/or password?

Click here if you have forgotten your user ID and/or password.

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Submitting Products for Sale

How much is the submission fee for the Products?

There is absolutely no fee to register on HarryHines.com and no fee to submit/upload your products. You only pay a modest seller’s fee when the product sells on HarryHines.com.


How do I submit Product for sale?

You must be registered before you can submit products for sale on HarryHines.com.

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What is the minimum quantity or amount for a sale?

Although HarryHines.com is primarily a wholesale site, individual sellers can sell a single item at a set price or multiple items.

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Payment

How and when will I get paid?

Your payment will be ASAP after the buyer pays for the item. The net payment will be received in your Paypal account after the seller’s fee.

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How do I check the status of the buyer's payment?

You can monitor the status of all your transactions online by logging into My Account.

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How secure is your payment system?

All payment information will be stored and processed using our secure server. All data will be transferred in an encrypted format to ensure safety of your transactions.

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Seller’s Fee

How much is the seller’s fee?

The Seller’s Fee is 5% of the final sale price of the listed item. You will find that this is much lower than some of the top websites. This will cover our site maintenance cost as well as overhead. Much of it will also go back to improving the HarryHines.com. The percentage may be adjusted by HarryHines.com’s management at our sole discression.

 

Listing Fee

How much is the listing fee?
The listing fee is .25 cents per item.


Shipping

Who is responsible for shipping and shipping costs?

Each seller is responsible for properly packaging the goods and shipping and each buyer is responsible for all shipping cost outlined on the listing.

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What happens if a dispute is filed against my merchandise?

A buyer can file a dispute with the payment solutions companies that the disputed transaction was completed like Paypal or Google pay if the merchandise received is considerably different from the information provided by the seller at the time of the purchase. To file a dispute, the buyer can file a dispute here(https://www.paypal.com/us/cgi-bin/webscr?cmd=_complaint-view&nav=0.4) for Paypal users. For Google Pay and other payment systems, you should be able to find dispute links on their sites. If you are a sellers and the buyer has filed a dispute against your merchandise, you must either agree with the Buyer and come to a proper resolution with the buyer or contest the dispute with the payment solutions providers. HarryHines.com will closely watch the outcome of the dispute and will act according to our sole discretion whether to terminate certain account based on their actions.

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